Resolved -
We have resolved the issue although will continue to monitor the services and conduct extensive testing.
Jul 9, 12:02 CDT
Monitoring -
We have implemented a new SMTP service from a different provider to resolve the issue. We are testing and monitoring the service to validate the fix.
Jul 9, 11:55 CDT
Identified -
We have identified the issue with email services due to a firewall change restricting outgoing ports from our servers implemented by our hosting partner.
Jul 9, 11:53 CDT
Investigating -
We are currently investigating a reported incident regarding one of our SMTP service providers. We are actively working with them to further troubleshoot the issue.
Jul 9, 10:48 CDT